TrustRadius Insights
Chartio is a versatile tool that is widely used across various departments for different purposes. Users track their progress through …
Starting at $40 per user/per month
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What is Chartio (discontinued)?
Chartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian…
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Popular Features
- Customizable dashboards (18)7.777%
- Pre-built visualization formats (heatmaps, scatter plots etc.) (15)7.272%
- Publish to PDF (17)6.161%
- Pixel Perfect reports (14)3.636%
Pricing
Starter
$40
Cloud
per user/per month
Professional
$60
Cloud
per user/per month
Organization
Contact sales team
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://chartio.com/product/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Chartio (discontinued)?
Chartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian product portfolio's capabilities. Chartio is no longer available to new customers, standalone. Existing customers must migrate to alternatives by March 2022, when the service will be retired.
Chartio (discontinued) Features
Data Discovery and Visualization Features
- Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
- Supported: Location Analytics / Geographic Visualization
- Supported: Predictive Analytics
- Supported: Support for Machine Learning models
BI Standard Reporting Features
- Supported: Customizable dashboards
- Supported: Report Formatting Templates
- Supported: Pixel Perfect reports
Ad-hoc Reporting Features
- Supported: Drill-down analysis
- Supported: Formatting capabilities
- Supported: Predictive modeling
- Supported: Integration with R or other statistical packages
- Supported: Report sharing and collaboration
Report Output and Scheduling Features
- Supported: Publish to Web
- Supported: Publish to PDF
- Supported: Output Raw Supporting Data
- Supported: Report Versioning
- Supported: Report Delivery Scheduling
Chartio (discontinued) Screenshots
Chartio (discontinued) Integrations
- Amazon Redshift
- Google Analytics
- Google BigQuery
- MySQL
- PostgreSQL
- Amazon Aurora
- IBM Db2 Warehouse on-premise edition
- Google Cloud SQL
- Heap
- Heroku Platform
- MariaDB Platform
- Microsoft Azure
- Microsoft SQL Server
- Panoply
- Twilio Segment
- Snowflake
- Treasure Data
- OpenText Vertica
- VoltDB
- Workable
- Fivetran
- Amazon Relational Database Service (RDS)
- Stitch
- a Talend company
Chartio (discontinued) Competitors
Chartio (discontinued) Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Mobile Web |
Frequently Asked Questions
Looker, Sisense for Cloud Data Teams, and Epicor Grow are common alternatives for Chartio (discontinued).
Reviewers rate Predictive Analytics highest, with a score of 8.
The most common users of Chartio (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Chartio is a versatile tool that is widely used across various departments for different purposes. Users track their progress through course platforms and display metrics using Chartio, making it easier to consume information and present during sprint reviews. Product Management and User Experience teams heavily rely on Chartio to assess usage on their company platform, track products purchased, revenue spent, and the number of consumers. Additionally, Chartio serves as a business dashboard for the leadership team, coordinating on Key Performance Indicators - KPIs and measuring company performance. The tool is also utilized by data analysts at Prezi to create dashboards that are viewed by almost all departments, especially product teams and marketing. Chartio is considered the number one Business Intelligence - BI tool compared to others used by reviewers.
In addition to its product tracking capabilities, managers find Chartio particularly helpful in understanding employees' productivity and identifying areas for improvement. By displaying performance metrics, the tool allows managers to easily compare employees' progress with their co-workers and track their development over time. The agile nature of Chartio enables users to effortlessly build reports and load data from both offline and online sales sources, providing valuable insights for optimizing campaigns, analyzing marketing expenditures, monitoring monthly sales, and calculating Cost Per Order - CPO.
Furthermore, Chartio facilitates cross-team sharing of data metrics by creating dashboards for customer success, engineering, and product teams. This fosters collaboration among different departments within the organization. The tool's ability to filter data by verticals allows regional managers to track metrics for each city and segment of different markets effectively. Moreover, Chartio helps streamline reporting processes for top management by creating client-facing dashboards with interactive filters.
Overall, Chartio's user-friendly interface and comprehensive features make it an invaluable tool for businesses seeking to visualize data flow, improve reporting efficiency, analyze performance metrics from diverse sources, and share real-time critical information with internal teams as well as external clients.
Versatile and User-friendly: Users found Chartio to be a highly versatile and user-friendly business intelligence tool, with many reviewers expressing their appreciation for its ease of use. The intuitive interface allows both new and experienced users to navigate the tool effortlessly, making it easier to perform tasks such as querying, filtering, and setting up charts. Some users also praised the tool's clear and lightweight design, which allows them to handle large amounts of information without feeling overwhelmed.
Extensive Database Support: Reviewers highly valued Chartio's extensive database support, including its ability to connect to various data sources. This seamless integration and accessibility were seen as major strengths of the tool. The option to connect directly to data sources enables advanced querying capabilities and provides users with accurate insights for making informed business decisions.
Responsive Customer Support: Many users appreciated the availability of comprehensive documentation and responsive customer support provided by Chartio. The helpfulness of customer support in maximizing the potential of the tool was highlighted by several reviewers. The responsiveness and willingness of the customer service team to implement solutions for specific needs were particularly commended.
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Lack of Statistical Analysis Tools: Some users have expressed that Chartio is lacking in statistical analysis tools, limiting its functionality for more complex queries and in-depth business intelligence features.
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Slow Loading Speed and Inaccurate Numbers: Users have reported that Chartio loads very slowly and the numbers it provides are not always accurate, which can be frustrating when trying to access real-time data insights.
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Convoluted Layout and Learning Curve: The layout of the software can be convoluted, leading to a learning curve for building and arranging dashboards. This has been mentioned by several users who find it challenging to navigate and customize their dashboards effectively.
Users recommend trying out all the visualizations and utilizing the personalized support offered by Chartio. They also suggest enabling the option to change PDFs of dashboards from portrait to landscape. Additionally, users advise trying out Chartio before purchasing and mention that the company is flexible when it comes to expanding the team. Users recommend having someone familiar with code and business intelligence to navigate the software effectively and suggest using Chartio to keep track of information and data. Chartio is mainly designed for users who are not strong in SQL, making it a useful tool for self-serve dashboards and data. Users also recommend Chartio for teams looking for a business intelligence tool that does not require coding knowledge. They suggest exploring other similar tools and note that Chartio has good documentation and support. Lastly, users emphasize the importance of educating the organization on how to effectively use data and having someone knowledgeable in data work on the backend.
Attribute Ratings
Reviews
(1-10 of 10)Companies can't remove reviews or game the system. Here's why
November 22, 2019
Simple and Effective Business Intelligence made to get your feet wet and possibly the long haul
We use Chartio as part of our Business Intelligence tooling. As data grows we need ways to prospect through it to ensure our services are helping people effectively. Chartio helps us do this by offering a simple yet powerful solution to consume data sources and visual metrics.
- Hooks up to nearly any data source and common services.
- Supports SQL but also has a nice query builder.
- Supports the creation of data stores for fast loading charts for common metrics.
- Offers a data pipeline to ETL the data as needed.
- The sharing is descent but is a bit lacking. You can embed charts but they're not as nice as when displayed on Chartio dashboards.
- The pricing model is very competitive, but just to offer embedding puts you in a very high tier.
- They need a better pricing model for adding users. User licensing is a bit expensive.
December 12, 2017
Easy to use dashboarding tool supporting many data sources
We use Chartio as our dashboarding tool at Prezi. Everyone has edit access in the organization but mostly data analysts are creating new dashboards which are viewed by almost all departments. The most frequent dashboard consumers are product teams and marketing.
Whenever we have a data question which has to be answered multiple times we usually automate it using Chartio.
Whenever we have a data question which has to be answered multiple times we usually automate it using Chartio.
- It is easy to connect your datasources and it supports over 15 different type of datasources.
- It is easy to create your first dashboards. You can learn the basics just by trying it out. It also has great documentation to find the solution for more difficult problems.
- You can save your data into Chartio's datastores. Using these datastores on your dashboards makes them super fast to refresh without querying your own database. You can set when you would like to refresh your datastores.
- I really miss usage statistics. We don't know who, when and how many times were viewing our dashboards. It is a real pain point when you have created hundreds of dashboards and you need to maintain those too which are not used any more.
- Would be nice to have version control to easily revert changes.
- Data-stores are limited to 1 million lines. Using multiple filters on a dashboards makes hard to fit into this limit.
We purchased Chartio as an internal BI tool to provide teams external to the data engineering team access to reporting data. We did this for the purpose of ad-hoc analysis. We are a smaller company, so we used Chartio to build visualizations relevant to other teams that they can access and then use in their day-to-day. For example, we would build dashboards that the customer success team could use in their QBRs. In reality, it was meant for the entire org to use, but it ended up being used by engineering and product and consumed by other teams.
- Really easy to get going. We tested many solutions - and Chartio is by far, the quickest. Took us a legitimate 30 minutes from nothing to up and running.
- Chartio visually illustrates your database structure. This is phenomenally helpful for users who need to understand how to join tables and get the data they need.
- The UI is pretty typical of other tools, so there's not an additional learning curve if you've used other BI tools. It's actually more simple than most, but still pretty similar.
- Slow - the queries aren't optimized for speed. In order to combat this, you may need to build aggregate tables for date ranges and typical calculations.
- Expensive. We negotiated down to $25k a year. That's pretty typical for BI tools, but the value ended up not being equal to $25k.
March 16, 2016
Chartio is our real MVP
Score 10 out of 10
Vetted Review
Verified User
We use Chartio as our business dashboard for the leadership team. All critical aspects of the company performance are dashboarded by department for all leadership to coordinate on KPIs. Previously, we would have ad hoc reports from different line of business software applications that may or may not have been inclusive of all the metrics and only the metrics we cared about. Chartio gives us one place to go to measure the company.
- Drag and drop interface
- Comprehensive options for data sources
- Excellent support response
- Beautiful chart designs make At-A-Glance measurement possible
- Minor interface issues on building and arranging dashboards. The Z-index of charts can re-sort without warning, making visual layering of independent charts difficult
February 03, 2016
Getting chartty with Chartio
Score 10 out of 10
Vetted Review
Verified User
Chartio is used in the technology department as an analysis tool for our product. The graphs are also sent out in monthly product news since it displays data so nicely.
- csv export
- sql query
- Display graphs in a comprehensive way
- Easy interface
- Faster loading speed
- More customization with the dashboards
Score 9 out of 10
Vetted Review
Verified User
It's mainly used to analyse the marketing expenditure and get on top of the CPO and the sales per month. Chartio is a very agile tool where I can easily build the report I want. It's easy to load data from both offline and online sales.
I would say that this is the number one BI tool compared to other BI tools I've used.
I would say that this is the number one BI tool compared to other BI tools I've used.
- Intuitive for reporting and analysing on the fly.
- Can perform calculations in tables and in the data cells instead of pre-processing the data elsewhere and not only using the Chartio tool as a tool for viewing data. Not passive but active reporting and analysing which makes the tool a good core tool in any corporate BI suite.
- Chartio has a lot of usable diagrams for viewing data from new perspectives which makes our business decisions much wiser than they would be otherwise. With Chartio it's easier to have the right data at the right time for the best possible business outcome.
- If you have connected to a simple MYSQL-database which has a limited amount of requests, perhaps be able to send the database requests in sql instead of all of them at the same time. Especially if you have a dashboard build with a lot of single number KPIs.
March 17, 2015
Chartio for Education
Score 10 out of 10
Vetted Review
Verified User
We're using Chartio to track progress through our course platforms. Our team is more of an R&D focused team, so we have built a number of course experiences to show how online education of the future could be more effective and engaging. As part of that, we track our metrics using Chartio, and also use Chartio to report back to our customers their own employees results in our platform.
- Directly connect to the actual data running our site.
- Allow for advanced querying, filtering, and even user based permissions to see and edit the data.
- Provide a great way to layout and communicate the data in visualizations and dashboards.
- Chartio is beginning to add more statistical analysis tools into their platform, but for now this is somewhat lacking.
- Dashboard level filters have come a long way in helping to get to the data that is really important, but there are some challenges we've had with more complex queries where we'd like to filter certain things completely out of our data for every single chart, and that one use case has been a challenge.
January 27, 2015
Simple to use and gets the job done, but needs some polish
Score 7 out of 10
Vetted Review
Verified User
We use Chartio to create dashboards that show live-updating information on our products - these are circulated to key stakeholders via email, displayed on live screens around the office, and used directly by power users within the development and product management teams.
- Global filters on dashboards to allow users to dig down into information
- Does not require you to upload your data - instead connects to database on our servers
- "Drag and Drop" style query building for easy queries, but also direct SQL for more complex questions
- Optimisation of timing of SQL queries (e.g. staggering things that run "every day" to not all run at midnight)
- Appearance - ability to customise axes, fonts, sizes, colours etc
January 16, 2015
Chartio in Brief
Score 8 out of 10
Vetted Review
Verified User
Our ultimate goal is to place reporting into the hands of our employees. We want to dispense with having a single team in charge of writing reports across the entire company. What Chartio has allowed us to do is put a user interface in front of all of our teams, across the company, and have them easily create or monitor data that is appropriate for their individual goals.
- Clean data representation. Once built, the charts and dashboards are very pleasing to look at and easy to understand.
- Great customer service. If there is ever something that I realize I need, but the product doesn't have yet, I can contact Chartio directly and they usually implement a solution for my particular need.
- The data transformation steps while writing charts are very useful. You can reorder and rename columns, pivot your data, add extra filters or groups, etc. What is really helpful is that you can preview your data as you're transforming it.
- There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
- When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
- Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
November 04, 2014
Chartio, Neighborino!
At Workiva, we are currently using Chartio to display KPIs and other research metrics in a dashboard format. The dashboard format makes information easier to consume on a regular basis, as well as, presenting during sprint reviews. The product is currently being used by our Product Management and User Experience teams, other departments are considering the tool for their own purposes.
- Constantly updating: many of the BI tools we looked at were slow to iterate on their product. This was a main selling point for us.
- Ease of Use: We have many users that are new to BIs tools and database management in general. BI software as a whole has a pretty steep learning curve for most people, but Chartio does a good job of making things easier all around.
- Database Support: It seems as though every department insists on storing their information using different databases. Chartio had support for everyone one we needed which was very helpful.
- Limited in-depth functionality: In speaking with our Data Science team, it seems Chartio is limited when it comes to more in-depth BI features. An example is the lack of ability to have complete control over queries: how often they fire, when they fire, which charts can refresh when, etc. Chartio has been improving on this, however.
- Limited Google Analytics control: In my speaking with the Chartio CSMs, this seems to be more on Google's end. Examples: The API doesn't fully pull in custom dimension names and query limits seem to still be imposed even though we have GA premium. Chartio does attempt to give workarounds like letting you rename the custom dimensions until they roll out a permanent fix.